Recently I blogged about a client who had received a threatening letter from the IRS. She had me investigate, and it turns out it was a mistake.
I have also known the North Carolina Department of Revenue to make errors and cause undue delay. I’m experiencing this personally right now – I filed an amended 2009 corporate return in January and have not received the refund. I had to call DOR several times, and was told by several different people that they weren’t sure of the status of the return. When I called today, I was told that the return had not yet been accepted in the system. The gentleman I spoke with said that he accepted the return and approved the refund, but that he had no idea when I would actually get my check. So, I calendared another call to NCDOR in a couple of months. Hopefully I will get my $825 and the call won’t be necessary.
In another instance, I filed a client’s Offer in Compromise with NCDOR and didn’t hear from them for a year. They then told me they had lost the forms and wanted to see if I could send another copy. That was about three months ago and I’m still waiting for a response.